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Gaming PC RMA Packaging Materials (H7 Series)
RMA packaging materials needed to safely secure your Gaming PC
- NZXT Product Warranty Length click here
- NZXT.com Store Returns/Exchange Policy
Eligible products qualify for a refund or exchange only with an authorized RMA number and the item is returned to the NZXT.com Store inventory within 30 days of purchase. Returns are not allowed beyond 30 days of the purchase date.
The NZXT.com Store reserves the right to deny any return or exchange. Refunds will be credited to the original method of payment. To initiate a return, simply submit a request.
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Overview
The H7 series packaging materials kit provides a safe and secure shipping solution for your PC. Packaging materials similar to this kit are required for all warrantable RMA procedures.
Disclaimer: Please be aware that the packaging materials enclosed in this RMA kit may differ slightly from those specified on this page. We retain the right to substitute alternative materials of equal or higher quality to guarantee the secure return of your device.
- Holds up to 50 lbs
- Meets shipping carrier requirements
- Compatible cases:
- H7 Flow - CM-H72FB-01 / CM-H72FW-01
- H7 Flow RGB - CM-H72FB-R1 / CM-H72FW-R1
- All sales are final
Packaging instructions can be found here
- TKTom K.Verified BuyerReviewingGaming PC RMA Packaging Materials (H5 Series)Product Standouts Great QualityRated 3 out of 5 stars2 weeks agoGaming PC RMA Packaging Materials (H5 Series)
I do not know the process of how a replacement packing kit is made with various different configurations but what I received was barely enough to pack my PC out to the Extend Team. My GPU was replaced very early (3 months after receiving my PC) and the replacement GPU was a bit bigger than my old one. I received 1 pre cut foam insert & 1 insta-quick package, various cardboard inserts.
None of the cardboard inserts are label or marked for what the intended uses with the exception of them having dotted marks which would be used for a Top-fan protection which my configuration did not have. I also did not have the inserts for the bottom fan. I also received 2 pieces of white cardboard in shapes that I have no idea what those were used for in purpose.
Overall, I did use the online instructions as best as I could to get it my PC packed in time for the Extend Team to do my RMA service under their conditions. I've expressed this prior but I wasn't told I could request a replacement packing kit from customer service as the Extend Team does not provide shipping package materials & I had to purchase this kit & in rush order to meet the deadline for the label created by the Extend Team. I think the kit itself is well made but unlabeled cardboard pieces and some materials missing, I can only rate it a 3 out of 5 stars.
- AANTHONYReviewingGaming PC RMA Packaging Materials (H9 2023 Series)I recommend this productRated 5 out of 5 stars3 months ago5 Stars
The box and materials were correct and shipped when it said.
- SStefanReviewingGaming PC RMA Packaging Materials (H5/H510 2021-2023 Series)I do not recommend this productRated 1 out of 5 stars4 months agorip off
to require purchase of a 50$ box of packing materials to complete an UNDER WARRANTY repair is ludicrous. this should absolutely be provided no charge.
- SMScott M.Verified BuyerReviewingGaming PC RMA Packaging Materials (H5 Series)I recommend this productProduct Standouts Value for Money, Ease of useRated 5 out of 5 stars7 months agoEasy to pack up broken (RMA) PC without it being smashed at its destination
When I originally received my NZXT PC in December, 2024, I didn't expect to find the glass to be shattered. Now, about one week before that side glass was back in stock (yes, about 7 months), the PC simply won't turn on, as if the power supply were plugged into nothing - no lights or error codes on the motherboard or anything. It wouldn't power the monitors to POST or do anything. So I simply placed the new side glass on the PC and all the right-sized tools were there to keep secure, including the GPU. I would have taken a picture, but I was too eager get the new one after living with this one for 7 months and watching the dust bunnies pile up inside the case.
- NNathalieReviewingGaming PC RMA Packaging Materials (H7/H710 2021-2023 Series)I recommend this productRated 5 out of 5 stars8 months ago5 Stars
Makes moving my pc easier
- TGTaylor G.ReviewingGaming PC RMA Packaging Materials (H5 Series)I recommend this productRated 5 out of 5 stars1 year agoBeautiful Box
I ordered this box wondering just how nice it would be. I tracked that baby all the way from California’s three times a day. While I was at work I received a notification on my phone that it was delivered. Boy was I happy. I drove home 95MPH and pulled into the drive gazing at this beautiful brown behemoth of a box. Man was I ecstatic!!
I opened that bad boy up and had many options of cardboard cutouts and all. Wow. Not just a box, but cardboard cut outs.
Highly recommend this bad boy as I await my RMA to once upon gaze at that beautiful carmel brown double walled cardboard again.
Thank you NZXT for such a quality box!
- SLSamantha L.ReviewingGaming PC RMA Packaging Materials (H5/H510 2021-2023 Series)I recommend this productRated 5 out of 5 stars1 year agoReview on packaging materials
The packaging arrived in great condition!! I was happy with it all. The only thing I would suggest doing is putting a step by step booklet with the packaging materials in case a client could not access the internet to view the website to help them know how to package their case properly. :) The NZXT team I have been working with has been very helpful and responsive in everything I've asked. All around great service and shipping. :)
- CWCraig W.ReviewingGaming PC RMA Packaging Materials (H7/H710 2021-2023 Series)I recommend this productRated 4 out of 5 stars1 year agoMore Clear Directions
Only needed more easily found and understand directions. Maybe make a couple videos.
- DSDominique S.ReviewingGaming PC RMA Packaging Materials (H7/H710 2021-2023 Series)I do not recommend this productRated 1 out of 5 stars1 year agoStill haven’t received.
Package should have been delivered 11/20. It’s been sitting at fedex with no new updated on delivery. My ticket was closed so I can’t email them to inquiry where my computer is
NNZXT1 year agoHi Dominique,
Thanks for reaching out and sorry to hear about the trouble you're having with your order.
To better assist you please reach out to our live services.
- LZLuciano Z.ReviewingGaming PC RMA Packaging Materials (H6 Series)I do not recommend this productRated 1 out of 5 stars1 year agoWAYYY TOO OVERPRICED
$50 for just a box is insane.
NNZXT1 year agoHi Luciano,
Thank you for your feedback and sorry for any trouble your system or this order may have caused.
If you have any other questions or concerns please reach out to our live services.